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Personal Information Protection Policy
Dear insured, policyholder, beneficiary, client, potential client, employer or third‑party affiliate:
Pan‑American Life de Colombia, Compañía de Seguros S.A is continuously striving to improve the services provided to our stakeholders. With this in mind, the protection of your personal data provided to us through our partnership is of up most importance.
We want to inform you that in compliance with Law 1581 of 2012 “Law on Protection of Personal Data”, its Regulatory Decree 1377 of 2013, and the other regulations that modify, add or repeal it, Pan‑American Life has developed an Information Processing Policy and a Privacy Notice, which will properly guarantee the security you are entitled to.
Important Announcement
If you are a policyholder, insured or beneficiary affected by the State of Emergency declared by Decree 0150 of 2026 in Córdoba, Antioquia, La Guajira, Sucre, Bolívar, Cesar, Magdalena or Chocó, we put at your disposal the following contact methods: Phone number: 601‑756‑2323 option 9 (8:00 a.m. to 5:00 p.m.) Email: servicioalclienteco@palig.com (subject: Economic Emergency) to support your claims and to request assistance in payment of premiums impacted by this situation.