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PALIG
Service For Life
A promise you can trust
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Contact Us
Bogotá, Colombia
servicioalclienteco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Barranquilla, Colombia
servicioalclienteco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Local: 601-756-2323
Bucaramanga, Colombia
servicioalclienteco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Local: 601-756-2323
Cali, Colombia
servicioalclienteco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Local: 602-392-2805
Medellín, Colombia
servicioalclienteco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
Individual Life and Personal Accident Insurance Claims:
indemnizacionesco@palig.com
At Pan-American Life de Colombia, Compañía de Seguros S.A., your well-being and peace of mind are our priority.
If, as the result of the earthquake on August 10, 2026, you need to report an emergency, submit a service request, or report a claim, we are here to support you. You may contact us through the following dedicated channels established to assist with situations arising from the earthquake:
- servicioterremoto@palig.com for service requests or if you are experiencing financial difficulties that prevent you from making your premium payments.
- siniestrosterremoto@palig.com for claim reporting and claim‑related assistance
You may also contact our Customer Service line at (601) 756 2323, available Monday through Friday, from 8:00 a.m. to 5:00 p.m.