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Accessibility Statement

Our Commitment to Accessibility

Pan‑American Life Insurance Group is committed to making our website's content accessible and user friendly to everyone. We have on‑going efforts to ensure the accessibility and usability of our website. In doing so, we strive to adhere to the available standards and guidelines. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at adacompliance@palig.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.  We take your feedback seriously and will consider it as we evaluate ways to accommodate all our customers. Additionally, while we do not control such vendors, we strongly encourage vendors of third‑party digital content to provide content that is accessible and user friendly.
Important Announcement
If you are a policyholder, insured or beneficiary affected by the State of Emergency declared by Decree 0150 of 2026 in Córdoba, Antioquia, La Guajira, Sucre, Bolívar, Cesar, Magdalena or Chocó, we put at your disposal the following contact methods: Phone number: 601‑756‑2323 option 9 (8:00 a.m. to 5:00 p.m.) Email: servicioalclienteco@palig.com (subject: Economic Emergency) to support your claims and to request assistance in payment of premiums impacted by this situation.
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