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Information for Financial Users

In compliance with  Normas para el Fortalecimiento de la Transparencia, la Cultura Financiera y Atención al Usuario Financiero en las Instituciones Supervisadas, Pan‑American Life Insurance Company, Honduras Branch offers its users the Financial User Protection System, where you can learn more about the processes and procedures for presenting and monitoring complaints, comments, reports, and suggestions.
For more information, please contact us at the following numbers:
  • Tegucigalpa: (504) 2216‑0909
  • San Pedro Sula: (504) 2560 ‑2700
Or visit us at one of our office locations
Tegucigalpa
Col. Palmira Ave. República de Chile No. 804.
Edificio PALIC
San Pedro Sula
Barrio Rio de Piedras, 19 Ave. 8 Calle S.O.
Edificio Corporativo 1908, 5to. Nivel
Access to Comisión Nacional de Bancos y Seguros (CNBS)
Monthly Claims
Total number of claims received
Percentage of claims resolved in favor of the financial user
Percentage of claims resolved in favor of the regulated entity
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0
0
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