Position: Customer Service Assistant  

1. Has responsibility for typing all financial and non‑financial policy changes for ECI, Barbados and Trinidad.  This includes: 
   1. Letters to policy owners 
   2. Typing and collating of policy contracts 
   3. Memos/facsimile to agencies/agents 
2. Maintains filing system of the following documents: 
   1. Memos and facsimile to agencies 
   2. Change transmittals 
3. Has responsibility for requisitioning stationery 
4. Provide service to policy owners, agencies, user departments who make requests via correspondence, telephone or direct contact 
5. Performs other duties that may be assigned 

• LOMA Parts 1, 2, 3, 4 and CSI 
• Two (2) “A” Levels 
• Five (5) “O” Levels including English Language and Mathematics 
• Comprehensive knowledge of the Company’s products and procedures 
• Working knowledge of insurance laws and regulations