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Pan‑American Life and Terrawind Announce Strategic Partnership to Launch Low Cost and Easily Available Group Travel Insurance in Costa Rica
Costa Rica
August 25, 2025
Estimated Reading Time: 4m
- PALIG and Terrawind present a low cost and easily available group travel insurance, issued by PALIG and registered with the Costa Rican General Insurance Superintendence (SUGESE)
- It includes health care and legal support, coverage for extreme sports, and reimbursement for pet boarding, dental emergencies, and flight cancellation
- A 50% discount on premiums for the second to fifth passenger, valid year‑round, makes it a highly competitive option for families and groups
San Jose, Costa Rica, August 21, 2025. Pan‑American Life Insurance de Costa Rica, S.A. (PALIG) and Terrawind have announced the launch of their low cost and easily available Group Travel Insurance, issued by PALIG, registered with SUGESE, and marketed in Costa Rica by Terrawind as an Autoexpedible Insurance Operator.
This product meets a critical need: Over 84% of Costa Ricans travel abroad without adequate international coverage, according to an internal Terrawind study. As part of the partnership, PALIG—one of the strongest and most reputable private insurers in the country—provides risk management, policy issuance, claims operation, and financial support. Meanwhile, Terrawind, with more than 30 years of international experience, provides its own call center, a global health network, and immediate policy issuance for customers on its intuitive and user‑friendly online platform.
“This partnership represents an important step in our strategy of digital transformation and expansion with a travel product offering unique features to our end customers, at an affordable cost,” said Mario Naranjo, Country Manager of PALIG Costa Rica. He added that with Terrawind’s extensive experience, they will be able to reach more Costa Ricans with robust, easily accessible travel insurance.
Roig Brenes, General Manager at Terrawind Costa Rica, explained: “This product is 100% legal and is backed by PALIG, a strong insurance company. Costa Rican travelers no longer have to take risks or pay a fortune if an accident occurs while they are abroad. In addition, some destinations require insurance to enter the country, especially in Europe or regions with expensive health care systems. Traveling without a back‑up plan is not only risky, but reckless: Anyone could be faced with a fall, an infection, or medical complications abroad. The good thing is that we now offer a range of benefits for people who enjoy travelling with solid protection,” he explained.
Unique Benefits of the Insurance
This low cost and easily available Group Travel Insurance brings together a wide range of coverage to provide essential support for travelers:
- Health care and legal support abroad
- Coverage for dental emergencies
- Assistance in cases of lost luggage and flight cancellation
- Repatriation in case of death abroad, including family accompaniment
- Reimbursement of up to $10 per day for pet boarding during the trip
- Coverage both for travelers engaged in recreational sports activities and for travelers practicing more demanding extreme sports
In addition, the insurance offers a 50% discount on premiums for the second to fifth passenger, valid year‑round, making it a highly competitive option for families and groups of travelers.
Flexible Structures for Different Profiles
Several structures of the product are available, depending on the style and frequency of travel:
- Per trip: Specific coverage for a single trip
- Annual: Ideal for those traveling three or more times a year, with continuous coverage
- Per‑day packages: Designed for companies sending employees on business trips
- Per‑user coverage: Volume‑based coverage, provided by credit card issuers and financial institutions as an added value for their customers
The low cost and easily available Group Travel Insurance is distributed by Terrawind Global Protection as an Autoexpedible Insurance Operator and is issued, operated, and guaranteed by Pan‑American Life Insurance de Costa Rica, S.A. The contractual documents and actuarial note that make up this product are registered with SUGESE under code P19‑57‑A06‑1105.
ABOUT TERRAWIND
Terrawind is a comprehensive travel assistance company headquartered in Miami, Florida, with representatives in more than 21 countries in Latin America. It has over 30 years of experience providing innovative ideas, real benefits, and the most extensive infrastructure to handle the emergencies and inconveniences that can happen on even the best‑planned trips. Visit www.twglobalprotection.com.
Terrawind Communications press contacts:
Ana Cecilia Cruz at the phone number 8813 7466
Jessica Salazar at the phone number 8312 7636
ABOUT PAN‑AMERICAN LIFE INSURANCE GROUP (PALIG)
Founded in 1911 and headquartered in New Orleans, Pan‑American Life Insurance Group (PALIG) provides life, accident, and health insurance to more than 7.1 million customers across the United States, Latin America, and the Caribbean. Operating in 22 countries with more than 2,200 employees, PALIG holds a Financial Strength Rating of A (Strong) from Fitch Ratings and A (Excellent) from AM Best, PALIG delivers trusted financial protection and lifelong well‑being. Learn more about how they are people you can trust for life at palig.com.