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Who We Are: People You Can Trust For Life
About Us
Pan‑American Life Insurance Group (PALIG) is a leading provider of life, accident, and health insurance. For more than a century, we have earned the confidence of millions of customers across the Americas by delivering trusted financial security and peace of mind so they can protect what matters the most – their families, their business, and their futures.
2,100+ employees | 20+member companies | A network of trusted agents and brokers across the Americas | Serving more than 7 million covered lives.
PALIG offers top‑rated individual and group life, accident, and health insurance solutions* in 49 states, the District of Columbia (DC), Puerto Rico, the U.S. Virgin Islands, and throughout Latin America and the Caribbean.
Global Life: | Global Benefits: |
|---|---|
Whole Life Term Life Universal Life Indexed Universal Life Personal Accident | Life Accident Health Credit Life Mass Marketing Medical Stop Loss Multinational Solutions |
*Not all products are available in all locations. For a complete list of the Group’s branches and affiliates as well as the products and services offered, visit palig.com.
Press Releases and Press Coverage
Explore the latest happenings at Pan‑American Life Insurance Group with our collection of recent company news and related press coverage.
Company History ‑ Major Milestones
1911 ‑ 1920
Inspired to protect lives, four visionary leaders establish a company in New Orleans, Louisiana (USA) to provide best‑in‑class insurance solutions and financial security for the Americas.
In 1923, Pan‑American Life passes its first landmark of distinction with $100,000,000 of life insurance in force and over $11,000,000 in assets. What has never been accomplished by a life insurance company in the world.
1930 ‑ 1940
Despite the Depression, company operations expanded to 25 U.S. states and 13 Central and South American countries.
In 1941, despite World War II the business grows, and Pan‑American Life provides policyholders much needed peace of mind during this trying time.
1950 ‑ 1960
It was 1950, when the first piling was driven for the six‑story, $2 million Pan‑American Life building at 2400 Canal Street. And, on New Year’s Day in 1952, Pan‑American Life completed its 10‑year Mutualization Plan, and the company was then owned entirely by its policyholders.
Pan‑American Life celebrated its 50th anniversary in 1961 with life insurance in force totaling more than $1,400,000,000 and assets exceeding $240,000,000.
1970 ‑ 1980
In 1977 G. Frank Purvis announces plans to build a new home office at 601 Poydras Street and in 1978 Pan‑American Life reaches $5 billion of life insurance in force and in 1979 Pan‑American Life sets a new sales record of more than $892,000,000 sales.
Pan‑American Life moves into a new home at 601 Poydras St., New Orleans, LA., celebrates its 75th Anniversary in 1983 and in 1984 introduces its first universal life insurance products and takes them to market successfully. Shortly thereafter in 1986, Pan‑American Life introduces two market‑leading universal life products that set industry standards.
1990 ‑ 2000
Early in the 1990s, benefits paid to Pan‑American Life and Pan‑American Assurance Company policyholders and beneficiaries’ amount to a record $393 million. By 1999 at more than $356 million, Pan‑American Life is the highest revenue‑producing private company in New Orleans.
The Board of Directors of Pan‑American Life Insurance Company announces the election of Mr. John James Kelly to Chairman of the Board and in 2004 José S. Suquet is named President and CEO of Pan‑American Life. Following Hurricane Katrina’s historic landfall and destruction in 2005, Pan‑American Life quickly and successfully maintained operations through temporary satellite offices in several states, and fully returned to its home office within three months.
2010 ‑ 2020
Pan‑American Life officially enters the Costa Rican market in July 2010. On March 28, 2011 Pan‑American Life Insurance Company celebrates its 100th Anniversary and marks a milestone with a yearlong celebration – A Century of Promises Kept. In 2012, PALIG acquires MetLife‑Alico/Algico life and health insurance business in the Caribbean, Panama and Costa Rica In 2013 PALIG launches operations in Mexico. 2015 marks the merger of Pan‑American Life Mutual Holding Company and Mutual Trust Holding Company with Pan‑American Life.
Celebrated PALIG’s 110‑year anniversary, and throughout the unprecedented COVID‑19 pandemic, the company demonstrated unwavering grit and determination. PALIG faced numerous challenges, but accomplishments highlighted the Group’s resilience and tenacity. Navigating through a difficult landscape, PALIG addressed immediate needs while staying committed to advancing developments and innovations critical for the future. Upholding the Group’s core promise, PALIG remained a steadfast support when policyholders needed them most.
José Suquet celebrated 20 years as CEO in 2023; merged Mutual Trust into PALIG and acquired Encova Life Insurance. Marked $1.3 billion in revenue and $6.7 billion in assets. Named Best Managed Company for the fourth consecutive year in 2024.
1911 ‑ 1920
1930 ‑ 1940
1950 ‑ 1960
1970 ‑ 1980
1990 ‑ 2000
2010 ‑ 2020
Inspired to protect lives, four visionary leaders establish a company in New Orleans, Louisiana (USA) to provide best‑in‑class insurance solutions and financial security for the Americas.
In 1923, Pan‑American Life passes its first landmark of distinction with $100,000,000 of life insurance in force and over $11,000,000 in assets. What has never been accomplished by a life insurance company in the world.
Our Mission, Vision & Values
Our Mission
To meet the life, accident and health insurance needs of individuals and businesses in the Americas and to ensure financial security and peace of mind.
Our Vision
To build on the company’s 110‑year heritage of financial strength, commitment and trusted financial security, and to improve our policyholders’ sense of well‑being, while becoming the leading insurance carrier in the Americas.
Our Values
- Authenticity: We are genuine and communicate openly, remaining true to one’s ideas, opinions, words and actions.
- Transparency: We are straightforward and open about everything we say, do and convey.
- Accountability: We take responsibility for our actions and honor commitments.
- Collaboration: We believe in the power of working together to achieve common goals. Our contributions are thoughtful, intentional, proactive and empathic.
- Integrity: We are honest, ethical and build trust through principled judgement and responsible actions.
Awards and Recognitions
Facts and FAQs
Company Facts:
- Company Name: Pan‑American Life Insurance Group
- Founded: 1911
- Headquarters: New Orleans, Louisiana, USA
- Services: Life, Health, and Accident Insurance Solutions
- Countries Served: Over 22 countries in the Americas and the Caribbean region.
- Number of Employees: Over 2,100
- Financial Highlights: As of December 31, 2023, the company reported more than $1.3 billion in revenues and $6.7 billion in assets.
Download headshot of Steven A. Friedman, President of Finance and Investments and Chief Financial Officer
What sets Pan‑American Life Insurance Group apart from other insurance providers?
In which countries does Pan‑American Life Insurance Group operate?
How does Pan‑American Life Insurance Group ensure that its policies and services meet the diverse needs of its customers across different countries and regions?
How long has Pan‑American Life Insurance Group been in business?
What are some of the significant achievements of José S. Suquet during his nearly 18‑year tenure as CEO, and how has his leadership impacted PALIG?
PALIG Cares – Corporate Philanthropy
At Pan‑American Life Insurance Group, collaborative efforts with partners in the communities we serve brings about meaningful impact and positive change that enhances lives across the Americas. Our team deeply appreciates the valuable partnerships we've cultivated with nonprofit and community organizations.
Testimonials
I have felt totally accompanied, helped by a team of professionals, who will always make sure you have everything you need."
John Valdievieso, PALIG Insured
She was so grateful to have this coverage to care for her family. This was a particular story that really made me trust the company (Pan‑American Life)."
Rusheedia Maduro, Gregory Peters Agency ‑ Curaçao
Having been able to count on PALIG quickly and with their personable customer service, made all the difference for our insured and his family."
Stella Bandera, Mercer March Beneficios ‑ Panama
PALIG responded to me at a difficult time in my life."
Lesly Ramos, PALIG Insured
I was always accompanied by the insurance throughout the process since we started until today. It is important to have medical insurance because when I needed it most, they were there to help me."
Sergio Matzir, PALIG Insured